In compliance with the provisions of Royal Decree 1906/99 of seventeen December, which regulates electronic contracting with general conditions, and the Law of Retail Trade (Law 7/1996 of January 15, amended by Law 47/2002 of December 19) as applicable to the provisions on distance sales in articles 38 and following, PIXVOICE With CIF 77590522R (hereinafter The Company) reports:
This document supposes the general regulation of the services provided by the Company through the site pixvoice.com constituting the legal framework in which the present contractual relationship of purchase and sale is developed.
These General Conditions are subject to the provisions of Law 7/1988, of April 13, on General Contracting Conditions, to Law 26/1984, of July 19, General for the Defense of Consumers and Users, to Royal Decree 1906/1999, of December 17, 1999, by which the Telephone or Electronic Contracts are regulated with general conditions, the Organic Law 15/1999, of December 13, of Protection of Data of a Personal Nature, Law 7 / 1996, of January 15 of Retail Trade Regulation, and of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
The services offered by The Company may be contracted by any user who complies with the requirements established in these CONDITIONS OF CONTRACT and LEGAL NOTICE available at all times on the Website pixvoice.com
1. OBJECT OF THE CONTRACT
The purpose of the contract is to regulate the general conditions of service offered by the company:
The services that The Company currently provides and that are the subject of this contract, are intermediation between the manufacturer and the final consumer in the contracting of products and services related to digital printing in personalized products.
Access to information is completely free, while the product purchase and contracting service is onerous, specifying at all times the current prices of the product, shipping prices, and tax charges.
The contracting procedure will be carried out in Spanish and English.
2. IDENTIFICATION OF THE CONTRACTING PARTIES
From one side,
PIXVOICE with CIF 77590522R, with fiscal address, C / Dalia, Los Nadales 344
And from somewhere else,
The CLIENT, whose data entered to make the purchase or to make any suggestion, through the form established for that purpose, are those that have been consigned by him. All the data included in it have been entered directly by the customer, so the responsibility for the authenticity thereof corresponds, directly and exclusively to the CLIENT.
3. OBLIGATIONS RELATING TO THE PURCHASE PROCEDURE.
The CLIENT is solely responsible for the accuracy of the data entered by him in the purchase procedure, and accepts the obligation to provide true, accurate and complete data.
If the CUSTOMER fails to comply with this obligation, it will be under his responsibility to respond for possible damages and losses caused to The Company or to a third party.
4. CONDITIONS OF SERVICE
The commercial conditions of this service and the offers that may eventually be carried out by The Company always appear on the aforementioned Pixvoice.com website, so they can be consulted, filed or printed. The Company reserves the right to modify at any time the present General Conditions of Contract as well as any other documents exposed on the web site.
The Company will not be responsible for delays or failures that occur in the access, operation and operation of the Web, or its services and / or contents, as well as interruptions, suspensions or malfunctions of the same, when have their origin in faults produced by natural disasters or situations of force majeure, or extreme urgency, such as strikes, attacks or computer intrusions or any other situation of force majeure or fortuitous cause, as well as errors in the telematic networks of transfer of data and in any case when the error had been produced by a third party outside the aforementioned business organization.
The Company is responsible for the reliability, veracity and accuracy of the contents, data or information regarding the products offered on its website, unless they have been modified by third parties, outside or not to the organization, without express authorization by part of the company.
The service provided by The Company is limited exclusively to inform and make available to customers the products, being responsible for products that do not conform to what is contracted by the customer. Therefore, in case of requiring technical assistance regarding them, it will be provided by the manufacturer of the same.
The CUSTOMER undertakes to comply with the provisions of the LEGAL NOTICE and with the CONTRACTING CONDITIONS published by the Company on its web site at the time of product purchase.
6. PURCHASE PROCEDURE.
As of today, the procedure for contracting the service is carried out through the website www.pixvoice.com and is carried out electronically. The steps to carry out the hiring are the following:
6.1 PRODUCT INFORMATION
The client accesses the website www.pixvoice.com where he can find out about the products, features, prices and all the details about them.
6.2 CONFIRMATION OF THE ORDER AND SHIPPING
The confirmations of the orders and payment, as well as all contacts with the Client, are made through email, so it is very important that the Client make sure to include a valid email address, as well as a Contact phone number in case there is an incident and the email does not work.
If you have questions about the operation, send us an email to firstname.lastname@example.org
6.3 ORDER FORM
Before making the payment, the program will ask for a series of personal data necessary to carry out the delivery of your order. The fields that must be completed will be all or some of the following:
• First name
• Postal Code
• Promotional Code (if any)
• Way to pay
• Contact form
• Message reminder card
Once these data are completed, the next step is to pay the order.
6.4 PAYMENT OF THE PRODUCT
Orders are paid by credit card, Paypal or bank transfer
Once at this point, you will find yourself on a secure payment gateway, certified by VISA, where you must indicate if you wish to pay by credit card, Mastercard, VISA.
The use of a secure payment gateway guarantees that all the data you provide travels in an encrypted and secure way, and that at no time does the Company have access to them.
6.5 SUMMARY OF PURCHASE
The last screen consists of a summary of the order, which will show you the selected product, its description, date of completion of the order, itemized price, etc.
We recommend that you print or save a copy of the contents of this summary screen.
7. WARRANTY AND CLAIMS
All products offered through the website are original and new.
However PIXVOICE With CIF 77590522R Reponde to the lack of conformity that is manifested within a period of 1 year from delivery “. Likewise, section 5 of article 123 recognizes that: “The consumer and user must inform the seller of the lack of conformity within two months of having knowledge of it.” Before making said return, the client must contact the company within the indicated period, by e-mail, telephone or fax,
PIXVOICE With CIF 77590522R
C / Dalia, Los Nadales, 344 – 29639 benalmadena (malaga)
8. VALIDITY OF THE PROCEDURE OF PURCHASE AS A PROOF OF ACCEPTANCE AND PERFECTION OF THE CONTRACT
Both parties expressly declare that the acceptance of the offer of the product or service of the Company by the CLIENT is carried out through the follow-up of the purchase procedure described in section 6, PROCUREMENT OF PURCHASE.
The fact of following telematically all the steps described in point 6 for the purchase process of the products and accessories by the CLIENT, implies the full and express acceptance of these general conditions of contract, understood enough to contract.
The contract will be perfected from the date on which the CLIENT expresses its agreement with the contracting conditions published at the time of purchase, and must expressly select the acceptance thereof.
9. PARTIAL NULLITY
If any part of these conditions of service is contrary to Law and, therefore, invalid, this will not affect the other provisions in accordance with Law. The parties undertake to renegotiate those parts of the service conditions that are null and void and to incorporate them into the rest of the service conditions.
If the purchased product arrives damaged, incorrect or suffers any other incident with the delivery, PIXVOICE with CIF 77590225R L. will send you a new product or refund the corresponding amount. It is necessary that the same day of receiving the wrong order send a photo of the item received to the email address email@example.com indicating the number of your order. Deficiencies caused by negligence, bumping, use or improper handling, or materials subjected to wear and tear due to normal use are not included.
Due to the personalized nature of the products, and in compliance with article 45 of Law 7/1996 of January 15 on Retail Trade, there will be NO right of return in the case of manufactured goods that are delivered in perfect condition according to the customer’s specifications .